Care Assistant

Everything we do is about putting people first – whether that be delivering exceptional care and support for our clients, or providing growth and development opportunities for our teams.

What is a Care Assistant?

The role of the Care Assistant is to perform duties and tasks to facilitate our clients to live independently and feel comfortable in their home.

It is important that all employees of the company follow the rules, policies and procedures as laid out in the staff handbook and in the ‘policies and procedures’ book which is kept in the office and available for any Care Assistant.

Duties of a Care Assistant

It is sometimes difficult to generalise about what the role of a Care Assistant is. The best way of summing it up is that we might perform the tasks carried out by a close friend or relative but in a trained, professional and knowledgeable way.

A thorough training programme is applicable to every member of the 24/7 Helping Hands Service team. This constitutes both initial and ongoing training and is a requirement of all staff. Every member of staff will be required to apply for, and achieve, a satisfactory Enhanced Disclosure and Barring Service (DBS) check.

Requirements of a Care Assistant

Essential

• Genuine care for other
• Good communication skills
• Ability to understand what the role entails
• Ability to follow instructions

Desirable

• Experience in care provision
• Own transport
• Flexible availability

Key Competencies

• To be able to attend all clients calls
• To understand the importance of such calls
• To be able to cope with emergency and difficult situations
• To be able to communicate with other people
• To be able to maintain high standards of care provision

Tasks

Some of the duties of a Care Assistant include:

• Assist clients to get up, dressing and preparing them for their day
• Washing, bathing, showering, oral care, grooming etc
• Toileting, assisting with use of commode, emptying commode
• Continence management
• Using manual handling equipment as specified
• Working with other care professionals such as District Nurses, GPs etc
• Assisting with prescribed medication
• Assist customers to go to bed, including undressing and washing
• Preparation of meals and assistance with feeding
• General household duties
• Bed making and laundry
• Shopping and supplies management
• To keep accurate records of care visits